Contact
We're a small team and we read every message. The fastest way to reach us is email — we respond within 1 business day.
What to email about
- Billing & refunds — refunds within the 14-day guarantee are honored, no questions asked
- Bugs and feedback — your reports shape the roadmap
- Account deletion — we'll permanently delete your account and all associated documents within 7 days
- Privacy / data requests — for residents of any U.S. state with consumer-privacy rights, including California's CCPA
- Letter accuracy issues — if you find a statute citation or notice period that's wrong for your state, tell us which letter and which state
- Partnerships, press, and bulk inquiries — we work with tenant-rights organizations, legal-aid clinics, and consumer-protection groups