Contact

We're a small team and we read every message. The fastest way to reach us is email — we respond within 1 business day.

support@traquor.com

What to email about

  • Billing & refunds — refunds within the 14-day guarantee are honored, no questions asked
  • Bugs and feedback — your reports shape the roadmap
  • Account deletion — we'll permanently delete your account and all associated documents within 7 days
  • Privacy / data requests — for residents of any U.S. state with consumer-privacy rights, including California's CCPA
  • Letter accuracy issues — if you find a statute citation or notice period that's wrong for your state, tell us which letter and which state
  • Partnerships, press, and bulk inquiries — we work with tenant-rights organizations, legal-aid clinics, and consumer-protection groups